Customer Service

In today’s business landscape, artificial intelligence (AI) is playing an increasingly significant role in optimizing customer service. In this article, we will explore how AI is transforming the customer experience and bringing tangible benefits to companies worldwide.

How is AI

Implementing automated customer service on WhatsApp can be a significant competitive advantage for your company, but if done incorrectly, it can become a major problem.

In order to help you in this process and achieve better results, we’ve created this …

“Customer Service Report: Step-by-Step Guide”

Relying on a customer service report in your company is essential for businesses that aim to provide higher quality service and grow in the market.

But, how to create a customer service report? What indicators …

Hoje em dia, com a quantidade de canais de comunicação existentes, é indispensável contar com uma boa plataforma de atendimento ao cliente para prestar um atendimento de qualidade e vender cada vez mais.

Otimizar o seu atendimento ao cliente não …

Looking for a ready-made customer service checklist or help creating your own? You’re in the right place!

A checklist serves as a guide for your team to provide the best possible customer experience at every point of contact: pre-sale, sale, …