Omnichannel

ferramenta omnichannel

Omnichannel Tool: The Top 20 Software in the Market

A tool omnichannel is a software focused on helping the customer experience to be more seamless across all communication channels of your company, aiding in improving the quality of service and consequently your sales. This article aims to guide you through the omnichannel world, presenting everything about the topic, until you get to know the […]

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omnichannel WhatsApp

Omnichannel WhatsApp: Step-by-Step Guide to Implement It in Your Business

It’s no surprise to anyone the potential of omnichannel, especially when it comes to using WhatsApp as a sales and customer loyalty ally. In Brazil, WhatsApp is used by over 170 million people for various purposes, including shopping, scheduling medical appointments, ordering food, inquiring about products, and many other situations. Can you see the potential

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