WhatsApp Business is an indispensable tool for many companies that want to maintain efficient communication with their customers.
However, one of the limitations many face is the restriction of using a WhatsApp Business account on only one phone.
In this article, we will explore how to overcome this limitation and use it on two phones, as well as present the top 10 tools that can help in this process.
What is WhatsApp Business?
WhatsApp Business is a version of WhatsApp aimed at businesses, offering a series of features that facilitate communication with customers, such as:
– Business Profile: Allows the creation of a company profile with detailed information.
– Automated Messages: Setting up greeting messages, away messages, and quick replies.
– Labels: Organization of contacts or chats with labels for better management.
– Product Catalog: Display of products and services directly on the profile.
– Message Statistics: Access to basic metrics about sent, delivered, and read messages.
Why Use WhatsApp Business on Two Phones?
Using WhatsApp Business on two phones can be extremely beneficial for companies that need greater flexibility and accessibility. Some reasons for this include:
Improved Customer Service
Allows multiple team members to access and respond to messages, ensuring customers receive quick and efficient responses.
Greater Flexibility
Facilitates communication management in different locations, such as the office and the field, or between different departments.
Reduced Dependence
Minimizes dependence on a single device, reducing the risk of communication loss if one of the phones is lost or damaged.
How to Use WhatsApp Business on Two Phones?
Here are the methods to use WhatsApp Business on two phones:
WhatsApp Web
The most common method is to use WhatsApp Web on one of the devices. Follow these steps:
1. Setting Up WhatsApp Business: On the first phone, set up WhatsApp Business normally.
2. Accessing WhatsApp Web: On the second phone, open a browser and go to the WhatsApp Web site (web.whatsapp.com).
3. Desktop Mode: Enable desktop view mode in the browser.
4. Scan QR Code: On the first phone, go to the WhatsApp Business menu and select “WhatsApp Web.” Scan the QR code displayed in the browser on the second phone.
Third-Party Apps
Some third-party apps allow the use of a WhatsApp account on two devices. Note that using these apps may violate WhatsApp’s terms of service. Some examples include:
– Parallel Space
– WhatsWeb
– Dual Space
WhatsApp Business API
For larger companies, the WhatsApp Business API is a robust solution that allows the use of multiple devices and integration with CRM systems. This method, however, requires an application and approval process by WhatsApp.
Top 10 Tools to Manage WhatsApp Business on Two Phones
1. Parallel Space
Parallel Space is an app that allows you to clone apps on your device, enabling the use of multiple accounts on the same phone. It can be a solution for managing two WhatsApp Business accounts on different devices.
2. WhatsWeb
WhatsWeb is a tool that mirrors the WhatsApp account on your secondary device, allowing you to access and respond to messages as if you were on the primary device.
3. Dual Space
Similar to Parallel Space, Dual Space allows app cloning, facilitating the management of multiple WhatsApp Business accounts on different devices.
4. WhatsApp Web App
The WhatsApp Web App is an adapted version of WhatsApp Web, allowing you to access your WhatsApp Business account on another device without needing to use a browser.
5. WhatsApp Business API
For companies needing a more robust solution, the WhatsApp Business API allows integration with CRM systems and the use of multiple devices. Ideal for large volumes of messages.
6. Zapp
Zapp is an app that allows mirroring of WhatsApp on other devices, similar to WhatsWeb, offering a user-friendly and easy-to-use interface.
7. Multi Messenger for WhatsApp
This app allows you to use WhatsApp on multiple devices, providing a practical solution for companies needing flexibility.
8. WhatsClone
WhatsClone allows you to clone your WhatsApp app to be used on another device, facilitating the management of multiple accounts.
9. Clone App
Clone App offers similar features to Parallel Space and Dual Space, allowing app cloning to use multiple accounts on the same device.
10. 2Accounts
2Accounts is a solution for cloning apps and managing multiple accounts on the same device, ideal for those needing to access two WhatsApp Business accounts simultaneously.
Nexloo: The Best and Most Complete Tool on the Market
When it comes to efficiently and integrally managing WhatsApp Business, Nexloo stands out as the best and most complete tool available on the market. Here’s why Nexloo is the ideal choice for your company:
Total Integration
Nexloo offers complete integration with CRM systems, e-commerce, and other business management platforms, facilitating the centralization of information and process automation.
Intelligent Automation
With Nexloo, you can set up intelligent automations to respond to messages, send reminders, and manage marketing campaigns, saving time and resources.
Support and Training
Nexloo provides dedicated support and personalized training to ensure your team knows how to use all WhatsApp Business features efficiently.
Advanced Analysis
The platform offers advanced analysis tools that help measure the performance of your campaigns and the effectiveness of customer communication, allowing continuous adjustments and improvements.
Security and Reliability
With Nexloo, you can be sure that all your communications are secure and reliable, protecting your customers’ and company’s information.
Conclusion
Using WhatsApp Business on two phones can be a challenge, but with the right tools and strategies, it is possible to manage your communications efficiently and effectively. From using WhatsApp Web to cloning apps and the powerful integration of Nexloo, there are several options available to meet your company’s needs.
By adopting these solutions, you can significantly improve customer service, increase flexibility, and ensure your team is always connected and ready to respond to your customers.
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