WhatsApp has become one of the most widely used communication platforms, both personally and professionally.
With its growing popularity, many businesses and users have discovered the advantages of scheduling messages to optimize time and productivity.
Whether for marketing campaigns, customer updates, or simply to send reminders, the scheduled messaging function is a powerful tool.
In this article, we will explore how to send scheduled messages on WhatsApp step by step, offering useful tips to make the most of this functionality.
Additionally, we will discuss some message scheduling tools, such as Nexloo, which are ideal for businesses looking for more efficient communication with their customers.
What is Message Scheduling on WhatsApp?
Mass message scheduling on WhatsApp allows you to send a message to a contact or group at a specific time without needing to be online.
This can be useful for various types of communication, such as reminders, notifications, or even automatic messages for customers.
In its standard version, WhatsApp does not offer a native scheduling feature. However, there are alternatives that allow you to schedule messages efficiently and effortlessly.
How Does Message Scheduling on WhatsApp Work?
There are multiple ways to schedule messages on WhatsApp. Here, we will cover the most popular and effective options for both regular users and businesses.
Using Third-Party Apps
Several automation tools offer a practical way to schedule messages on WhatsApp. Apps like SKEDit allow users to schedule messages easily without needing WhatsApp Web or the official app.
Steps to Schedule a Message Using SKEDit:
- Download and install the SKEDit app on your phone.
- Grant permission for SKEDit to access WhatsApp.
- Select the contact or group to receive the message.
- Type the message content.
- Choose the date and time for the message to be sent.
- Tap “Schedule.”
Why Use SKEDit?
SKEDit stands out for its ease of use and flexibility in creating automated messages, allowing the scheduling of texts, images, links, and even audio messages.
Businesses aiming to maintain consistent communication with customers can use this tool to ensure messages are sent at optimal times, even outside working hours.
WhatsApp Business and Automation Tools
WhatsApp Business, designed for companies, offers some functionalities that can be used to schedule automatic responses, but it does not have a direct feature for scheduling messages for future dates.
However, external solutions like Nexloo offer complete automation for businesses.
Advantages of WhatsApp Business:
- Automatic replies (away messages and greetings).
- Product and service catalogs.
- Labels for organizing contacts.
For real message scheduling, Nexloo becomes an effective option, integrating message scheduling with CRM functionalities.
Message Scheduling Tools for Businesses
Businesses are increasingly looking to optimize their operations through automation tools, and WhatsApp message scheduling is a crucial part of this strategy.
Among the most robust solutions, platforms like Nexloo offer more than just message scheduling.
Nexloo: A Smart Solution for WhatsApp Message Scheduling
Nexloo is a marketing automation platform that allows businesses to schedule WhatsApp messages intelligently, based on user behavior, optimal sending times, and CRM integration.
This means businesses can send highly personalized messages without being online.
How to Schedule Messages Using Nexloo?
Integration with WhatsApp
Nexloo offers direct integration with WhatsApp Business, making message scheduling easy. In addition to scheduling, the platform enables automated campaign creation based on message flows.
Campaign Setup
To schedule a message campaign, businesses simply configure the necessary details, such as message type, target audience, and sending time.
Nexloo also offers bulk messaging capabilities, ideal for companies needing to maintain contact with a large number of customers.
Personalized Messages
Nexloo allows messages to be personalized with the recipient’s name, purchase data, or other relevant information, increasing engagement rates.
Success Story:
An e-commerce company implemented Nexloo’s message scheduling and increased sales by 20% within three months.
The messages were scheduled to send updates on promotions and personalized discounts, creating a unique customer experience and boosting return on investment.
Benefits of Using WhatsApp Message Scheduling
Scheduling messages on WhatsApp offers several benefits, especially for businesses looking to optimize time and improve customer communication efficiency. Here are the main advantages:
1. Time Savings
By scheduling messages, you don’t need to be available to send them manually. This allows your team to focus on other tasks while messages are sent automatically.
2. Increased Productivity
Scheduling messages ensures continuous and effective communication with customers, without timing failures. This is crucial for businesses operating across different time zones or serving customers who prefer to receive messages outside business hours.
3. Customer Engagement
Messages sent at specific times have a higher chance of being read and responded to. By scheduling messages based on customer habits, engagement rates increase.
4. Organization and Planning
Message scheduling allows businesses to plan communication in advance. This is particularly useful for seasonal campaigns, promotions, or special dates. Planning ahead ensures more effective communication.
Real-World Cases: The Impact of Message Scheduling
Many companies worldwide have already discovered how WhatsApp message scheduling can transform their results.
Example: Banco Inter
Banco Inter implemented a WhatsApp communication strategy to provide account and transaction updates.
Using scheduled messages improved response rates and reduced customer waiting times.
Example: Mercado Livre
Mercado Livre uses WhatsApp automation to send order confirmations, personalized offers, and shipping notifications.
The company saw a 25% increase in conversion rates after adopting this strategy.
Nexloo: The Complete Solution for WhatsApp Message Scheduling
Nexloo stands out as an innovative platform for businesses looking to automate customer communication via WhatsApp.
In addition to scheduling messages, the platform offers advanced CRM features, message personalization, and campaign performance analysis to enhance marketing effectiveness.
With Nexloo, your business can:
- Automate message sending smartly.
- Integrate message scheduling with marketing campaigns and CRM strategies.
- Obtain detailed analytics on campaign performance.
Conclusion
Scheduling WhatsApp messages is an efficient strategy for businesses looking to improve customer communication and optimize time management.
Tools like SKEDit and WhatsApp Business are viable options for regular users, while robust solutions like Nexloo are ideal for businesses seeking large-scale automation and personalization.
By adopting message scheduling, businesses can save time, increase productivity, and improve customer engagement.
Nexloo emerges as the best solution on the market, offering a complete and user-friendly platform for businesses of all sizes.
If you want to optimize WhatsApp communication and enhance your results, Nexloo is the right choice.
