Arquivo de Management

ERP ou CRM (Customer Relationship Management) Qual o Melhor Como Escolher

ERP or CRM (Customer Relationship Management): Which is Better? How to choose?

Management, Technology / [email protected]

ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems are essential for businesses aiming for efficiency and growth. Both serve different purposes and are crucial in their own right. This article explores in detail what ERP and CRM are, their differences, benefits, and how to choose the best option for your company. What is […]

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Mensagem de Lembrete de Pagamento O que é, Como Fazer + 10 Ideias

Payment Reminder Message: What it is, How to Do it + 10 Ideas

Management / [email protected]

However, the way these reminders are written can significantly impact the customers’ response. In this article, we will explore what payment reminder messages are, how to craft them effectively, and offer ten message ideas to inspire your communication. What is a Payment Reminder Message? A payment reminder message is a communication sent by a business

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Accounting Outsourcing: What it is, How It Works and How to Apply

General, Management / Edson Valle Iancoski

Outsourcing of accounting services, or accounting outsourcing, has become an increasingly common practice in the corporate environment. Companies of all sizes are realizing the benefits of entrusting their accounting needs to external specialists. This article explores in detail what accounting outsourcing is, how it works, its benefits, and how to correctly apply it in your

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Customer Service Center: What it is, How to Set It Up + 10 Tools

Customer Service, Management / [email protected]

An effective customer service center is fundamental to the success of any business, as it ensures that customer needs and concerns are addressed quickly and efficiently. This article will explore the concept of a customer service center, how to set it up effectively, and highlight 10 essential tools that can help your company provide quality

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WhatsApp Multiservice: What it is + 10 Tools

Management, WhatsApp Business / [email protected]

WhatsApp has become one of the most important communication tools in the business world. With millions of daily users, it offers a direct and efficient way to connect with customers and prospects. However, for companies that receive a high volume of messages, customer service through WhatsApp can become a challenge. This is where the concept

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How to Send a Billing Message via WhatsApp: 10 Tips

Automation, Customer Service, Management / [email protected]

Billing is an essential task for any business, but it can be delicate. Using WhatsApp for this purpose can expedite and personalize the process. This article explores best practices for sending billing messages via WhatsApp, ensuring effectiveness and professionalism. What is WhatsApp Billing? WhatsApp billing refers to using this instant messaging platform to request overdue

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Free Ticket System: The 10 Best on the Market

Customer Service, Management / [email protected]

In the corporate world, efficient management of support tickets and requests is crucial to maintaining customer satisfaction and team productivity. Ticketing systems are essential tools for organizing, prioritizing, and effectively resolving support tickets. In this article, we will explore what ticketing systems are, their purposes, how to implement them, and present the top 10 free

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Marketing KPIs: What they are, what they are for + Complete Guide

Management, Marketing / [email protected]

Marketing KPIs (Key Performance Indicators) are essential metrics for measuring and evaluating the performance of a company’s marketing strategies. In this comprehensive guide, we will explore what marketing KPI are, their purposes, and how to effectively implement them in your campaigns. What Are Marketing KPI? To understand the importance of marketing KPIs, it is necessary

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Customer Service O que é, benefícios + 10 Ferramentas

Customer Service: What It Is, Benefits + 10 Tools

Automation, CRM, Customer Service, Management / [email protected]

In today’s competitive landscape, customer service plays a crucial role in the success of any business. Companies that excel in providing efficient and personalized support not only retain their customers but also build a solid reputation and attract new consumers. With the increasing demand for high-quality services and the rapid evolution of communication technologies, it

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