General

WhatsApp Business has emerged as an indispensable tool for companies looking to optimize customer service and improve communication with their audience. However, like any technology, it has its pros and cons that must be carefully considered before incorporating it into your strategy. In this article, we’ll explore the advantages and disadvantages of WhatsApp Business in […]

CRM (Customer Relationship Management) is a powerful tool that has transformed how businesses manage relationships with their customers. If you’re looking to enhance contact management, improve customer experience, and boost team efficiency, this guide is for you. Here, we’ll explore what CRM is, its benefits, and provide a practical guide for its implementation. What Is

Collecting payments from customers is a challenging task, especially when it involves maintaining a good relationship while ensuring professionalism and politeness. When collection efforts are handled improperly, they can damage the company’s image and drive away valuable customers. WhatsApp, being a fast and direct communication tool, has been widely used by businesses for this type

Communication between companies and customers has drastically changed in recent years. With the popularization of new technologies and contact platforms, offering an integrated experience is no longer a differentiator — it’s a necessity. And this is where omnichannel customer service stands out as the ideal solution for businesses that want to build strong relationships and

The transition of a brand is a crucial moment for any company. This is not just a name or logo change, but a complete renewal of the vision, mission, and values ​​that a company represents. It is with great enthusiasm that we announce that Evolvy, a brand known for its innovation and excellence, is now