pesquisa de satisfação

Satisfaction Survey by WhatsApp: How to Do It + 10 Tools

In today’s digital world, where communication is instant and continuous, companies need to be more connected to their customers than ever before. One of the most efficient ways to obtain feedback and measure customer satisfaction is through WhatsApp satisfaction surveys. This article explores what these surveys are, why they are important, how to implement them, […]

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telemarketing ativo

What is Active Telemarketing: Advantages and How to Implement it

Active telemarketing is a powerful strategy in the business world, especially when it comes to increasing sales and expanding the customer base. In this article, we will explore in-depth what active telemarketing is, its advantages, and how to effectively implement this technique in your company. What is Active Telemarketing? Before delving into active telemarketing, it

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scripts persuasivos

Persuasive Scripts for Selling Properties on WhatsApp

Selling real estate via WhatsApp can be a highly effective strategy if well executed. With the popularization of instant messaging apps, WhatsApp has become a powerful tool for brokers and real estate agencies. This article will guide you through techniques and strategies to create persuasive scripts that will increase your real estate sales through WhatsApp.

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central de atendimento ao cliente

Customer Service Center: What it is, How to Set It Up + 10 Tools

An effective customer service center is fundamental to the success of any business, as it ensures that customer needs and concerns are addressed quickly and efficiently. This article will explore the concept of a customer service center, how to set it up effectively, and highlight 10 essential tools that can help your company provide quality

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campanha de incentivo de vendas

Sales Incentive Campaign: What it is, How to Create + 10 Ideas

A sales incentive campaign is a powerful strategy to motivate and engage your sales team, boosting performance and achieving business goals. In this article, we will explore what a sales incentive campaign is, how to create an effective campaign, and present 10 innovative ideas to implement in your company. What is a Sales Incentive Campaign?

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manual de atendimento

Customer Service Handbook: The Complete Guide

Customer service is one of the fundamental pillars for the success of any business. Quality service not only resolves issues but also strengthens the relationship between the company and its customers, increasing loyalty and satisfaction. This comprehensive guide will provide all the necessary information to create and implement an effective customer service manual. What is

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mensagem de cobrança pelo whatsapp

How to Send a Billing Message via WhatsApp: 10 Tips

Billing is an essential task for any business, but it can be delicate. Using WhatsApp for this purpose can expedite and personalize the process. This article explores best practices for sending billing messages via WhatsApp, ensuring effectiveness and professionalism. What is WhatsApp Billing? WhatsApp billing refers to using this instant messaging platform to request overdue

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crm omnichannel

Omnichannel CRM: What It Is, Advantages + 10 Tools

In today’s competitive business environment, customer experience is one of the main differentiators, and having an omnichannel CRM is essential. Providing consistent and efficient service across multiple channels is fundamental to maintaining customer satisfaction and strengthening brand loyalty. This is where omnichannel CRM comes in, a powerful solution that unifies all customer interactions into a

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