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Implementing automated customer service on WhatsApp can be a significant competitive advantage for your company, but if done incorrectly, it can become a major problem. In order to help you in this process and achieve better results, we’ve created this step-by-step guide and also selected 10 amazing tools for you to use in your company.

“Customer Service Report: Step-by-Step Guide” Relying on a customer service report in your company is essential for businesses that aim to provide higher quality service and grow in the market. But, how to create a customer service report? What indicators should I track? In this content, we teach you step by step, present the main

Hoje em dia, com a quantidade de canais de comunicação existentes, é indispensável contar com uma boa plataforma de atendimento ao cliente para prestar um atendimento de qualidade e vender cada vez mais. Otimizar o seu atendimento ao cliente não é mais um diferencial, mas essencial, independentemente do tamanho da sua empresa. Hoje, existem softwares

Looking for a ready-made customer service checklist or help creating your own? You’re in the right place! A checklist serves as a guide for your team to provide the best possible customer experience at every point of contact: pre-sale, sale, support, and post-sale. Today, offering quality customer service is not just a competitive advantage but