Automação de Cobrança Guia Passo a Passo

Billing Automation: Step-by-Step Guide + 10 Tools

The automation of billing has become a major trend among companies, contributing to cost reduction, time optimization, and increased team productivity. In this article, we’ve created a comprehensive step-by-step guide so that you can automate your company’s billing process, along with a list of the top 10 tools available in the market. Shall we dive […]

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Atendimento Automatizado no Whatsapp Guia Passo a Passo

Automated WhatsApp Customer Service: Step-by-Step Guide + 10 Tools

Implementing automated customer service on WhatsApp can be a significant competitive advantage for your company, but if done incorrectly, it can become a major problem. In order to help you in this process and achieve better results, we’ve created this step-by-step guide and also selected 10 amazing tools for you to use in your company.

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Software de Atendimento Omnichannel (1)

Omnichannel Service Software: The 12 Best Tools on the Market

An omnichannel support software is a tool that makes the customer experience more seamless across all communication channels, improving the quality of support and consequently, boosting your company’s revenue. In this content, you will learn everything about omnichannel support, understand how the implementation process works, and discover the 12 best platforms on the market. Shall

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checklist de atendimento ao cliente

Customer service checklist: How to create + complete template

Looking for a ready-made customer service checklist or help creating your own? You’re in the right place! A checklist serves as a guide for your team to provide the best possible customer experience at every point of contact: pre-sale, sale, support, and post-sale. Today, offering quality customer service is not just a competitive advantage but

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whatsapp multiplos usuarios nexloo

WhatsApp Multiple Users: The 20 Best Tools on the Market

Why Use WhatsApp for Customer Service? There are several reasons why using WhatsApp for customer service can be highly beneficial for companies. Here are some of the main advantages: 1. Popularity and Widespread Use: WhatsApp is one of the world’s most popular messaging platforms, with billions of active users. Many customers are already familiar and

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o que significa a sigla crm

What does CRM stand for? All about it and how to implement it

Customer Relationship Management, also known in the market as CRM, goes far beyond a management platform or simple software. It involves all the processes for managing and analyzing customer interactions, anticipating needs, personalizing the customer experience, attracting new customers and, of course, selling more. But don’t think that this tool is only available to large

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omnichannel WhatsApp

Omnichannel WhatsApp: Step-by-Step Guide to Implement It in Your Business

It’s no surprise to anyone the potential of omnichannel, especially when it comes to using WhatsApp as a sales and customer loyalty ally. In Brazil, WhatsApp is used by over 170 million people for various purposes, including shopping, scheduling medical appointments, ordering food, inquiring about products, and many other situations. Can you see the potential

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