Edson Valle Iancoski, Autor em NexBlog

Customers RUNNING AWAY? Learn the SHOCKING Secret about Customer Relationships!

In the competitive world of business, a solid customer relationship stands out as one of the fundamental pillars for success. Companies that understand and invest in building meaningful connections not only retain customers but also attract new ones, becoming benchmarks in their industries. But what does it really mean to cultivate a customer relationship, and […]

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The AI market will grow by $740 billion by 2030!

Technology / Edson Valle Iancoski

According to Statista, the value of the AI market is expected to increase from $241.8 billion in 2023 to nearly $740 billion by 2030, with an annual growth rate of 17.3%. Artificial intelligence is expanding across various sectors, including healthcare, education, finance, media, and marketing. More and more companies worldwide are adopting this technology, driving

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The New Era of the Economy: Artificial Intelligence Cutting Costs and Elevating Communication to the Next Level!

Technology / Edson Valle Iancoski

The relentless pursuit of efficiency and cost reduction is driving many companies to adopt emerging technologies. Among them, Artificial Intelligence (AI) has stood out as a powerful tool capable of transforming communication and operations. As the market becomes more competitive, the ability to automate processes and optimize resources is not just an advantage but a

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Supercomputer of the Future: The Billion That Could Transform Brazil or Turn into Frustration?

Technology / Edson Valle Iancoski

Brazil is on the verge of making a giant leap in the world of scientific research with the acquisition of a supercomputer, the most advanced on the planet. But will this billion-dollar investment truly transform the scientific landscape, or is it just another grand project destined to disappoint expectations? While the government promises that this

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Como empresas de sucesso usam o atendimento ao cliente nexloo

How successful companies use customer service to dominate the market

Customer Service / Edson Valle Iancoski

Successful companies do not achieve their status merely by offering quality products but by heavily investing in customer service. It is an often underestimated but absolutely crucial element for the growth and sustainability of any business. Customer service is the face of the company to the consumer, and how it is managed can be the

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Master the WhatsApp API: Everything You Need to Know

WhatsApp Business / Edson Valle Iancoski

If you’ve ever wondered how some companies manage to turn simple WhatsApp messages into real sales and customer service machines, you’re in the right place. The key to this success is the WhatsApp API, a powerful tool that goes beyond the conventional app and allows businesses to integrate, automate, and personalize their customer interactions efficiently.

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How CRM Strategies Can Turn Customers into Loyal Fans

CRM / Edson Valle Iancoski

Have You Ever Wondered Why Football Fans Remain Loyal to Their Teams, Even During Tough Times? How Do They Keep That Passion Alive Season After Season? The Answer Lies in Relationships. And that’s exactly the key to turning your customers into true brand fans through effective CRM strategies. The Power of CRM in Building Relationships

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Customer Service 2.0: The Trends Redefining the Consumer Experience

Customer Service / Edson Valle Iancoski

In the current landscape, customer service has evolved drastically, becoming much more complex and sophisticated than it was a few years ago. The integration of technologies such as artificial intelligence, chatbots, and predictive algorithms is redefining how companies interact with their consumers. Today, we’ll explore the key trends shaping the future of CS and how

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Como Automatizar o WhatsApp Business Top 10 Ferramentas

How to Automate WhatsApp Business? Top 10 Tools

Automation, WhatsApp Business / Edson Valle Iancoski

WhatsApp Business is a powerful tool for companies that want to maintain efficient and direct communication with their customers. However, managing all interactions manually can be challenging and time-consuming. Fortunately, there are several tools that can help automate processes and make the use of WhatsApp Business more effective. In this article, we will explore how

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12 Vantagens do WhatsApp Business + 10 Ferramentas de Automação

12 Advantages of WhatsApp Business + 10 Automation Tools

WhatsApp Business / Edson Valle Iancoski

WhatsApp Business is a powerful tool that has revolutionized the way businesses communicate with their customers. With features specifically designed for businesses, it offers a range of advantages that make managing customer service more efficient and effective. In this article, we will explore 12 advantages of WhatsApp Business and 10 automation tools that can take

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